Return and Refund Policy

At Heritage Market, we are committed to customer satisfaction! We take pride in our products and customer service.

Please note:

All sales are final.

If a return is warranted, it will be refunded as in-store credit only.

All custom orders are non-refundable.

Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping fees may apply.

All clearance, or permanently reduced items are final sale.

To request a return, contact heritagemarketusa@gmail.com. We will email or mail you a return label. Please keep original packaging for return shipping.

Custom Orders
Custom orders begin production immediately upon order and are built to your specifications. Custom orders cannot be canceled, returned or refunded after purchase.

Final Sale & Clearance Items
Final sale and clearance items purchased through Heritage Market are considered final sale and are non-returnable and non-refundable.

Pricing
All prices online are in US dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.

Attention:
There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.

Returns

If you are not entirely satisfied with your purchase, we are here to help.

To be eligible for a return, your item must be unused and in the same condition it came to you in. Your item must be in the original packaging it came to you in.

Your item needs to have the receipt or proof of purchase.

You have 10 calendar days after the receipt of the item to return the item.

Refunds

All sales are final. Store credit will be issued if return is deemed valid. No refunds.